Now it will be easier to close the current account of Posts
In the past there had been difficulties in closing Post Bank Account , especially delays to customers’ requests to settle the relations of account .
Now, the Competition Authority and the market has accepted the commitments made by the Italian Gruppo Poste, considering which may render plausible the possibility of to close the current account contract in quick times . Recall that these new commitments of the Post Office were adopted as a result of an investigation launched in November 2013, which had as its goal to control any misconduct on closing the accounts of the Post Office.
In this way, the ‘ Antitrust announces that it has accepted and made binding the commitments offered by the group led by Francesco Caio because they expedite the process closing current accounts , in favor of consumers.
In particular, he says, the Antitrust Authority, “ the commitments submitted by the Italian Post Office are eligible to heal the possible illegalities of the commercial practice as they allow for speed up the process of extinction of current accounts and favor the mobility customers. The mandatory measures require compliance with maximum time of closing current accounts amounted to 15 days , except in special cases. ”
In addition, the Authority says “The company is committed to making then more transparent requirements required at the end of the relationship and to suspend the costs of account management from the day the request for closure, ensuring the timely notification of the existence of possible causes impediments to the completion of the procedure . “
From now on,” Post no longer require the payment of a lump sum in case of insufficient balance at the time of submission of the application closing account and notify you of the effective date of termination of the relationship. ”
Good news also for those who have closed in the past a account of Posts : ‘E’ expected reimbursement of the cost of maintaining a checking account incurred by the consumer who proceeded to close the report during the period between 1 September 2007 and the date of the decision of the Competition, if for reasons attributable to Poste Italian time of extinction have exceeded those highest closing provided for in that period of time . “
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Natalia Pezzone
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