ROME, April 22 (Reuters) – The NRA has approved a measure of formal notice to Telecom Italy on new contractual and economic conditions for fixed network customers.
And ‘what is said in a statement the Authority.
In particular, the NRA detects two “critical” to “The comprehensive and transparent information provided to customers, also to ensure a proper exercise of the right of withdrawal; the protection of the right of choice for users who use the so-called universal service, in essence those customers who have activated the service of connection to the public communications network at a fixed location (line access Rtg) and who have not enabled in the past tariff offers additional to that service. “
According to the NRA, “the call for greater transparency and breadth of information is a principle, general and extremely important for the Authority, consumer protection, to be respected in the case of the proposed amendment of commercial offers. Also the protection of those consumers by line connection Rtg (universal service) would pass the offer ‘Everything Voice’ has led the Authority to detect the absence of an express consent from the consumer, information considered critical for the effects on the level of monthly expenditure resulting from the transition to a service other than a service-based connection to the network. “
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